Wing Tang Wong

This digital document is an article from Technical Communication, published by Society for Technical Communication on August 1, 1992. The length of the article is 1033 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.From the supplier: Total quality management seeks to achieve total customer satisfaction. Quality efforts in an organization entail continuous monitoring and data generation that will serve as bases for improvement.Citation DetailsTitle: Do you have the feeling there's more? (quality strategy in technical communication)Author: Ann L. WileyPublication: Technical Communication (Refereed)Date: August 1, 1992Publisher: Society for Technical CommunicationVolume: v39 Issue: n3 Page: p462(2)Distributed by Thomson Gale